VACANCIES

Rivne

RENOME SMART is a Ukrainian product IT company that develops hardware and software products, provides professional ready-made solutions for the banking, municipal and self-service sectors.
We invite a Customer Support Specialist to a team that develops software for automation of administrative services.

Required skills:

• well-developed communication skills
• empathic and negotiation skills
• stress resistance
• punctuality, organization
• readiness for intense and constant activity
• ability to adapt to frequent changes
• knowledge of the basics of Windows, Linux administration
• network administration

Responsibilities:

• processing of customer requests on three communication channels (calls, chats and messengers, letters)
• outgoing communication with the client if necessary
• full knowledge of the products and services provided
• products implementation, customer training in products
• interaction with colleagues of other positions to quickly solve the tasks

It will be an advantage:

• Knowledge of the legislative framework in the field of registration of the place of residence of citizens, provision of administrative services
• English Language Intermediate
• Working with Jira/Confluence

We offer:

• Comfortable in-office work environment
• Remote work is possible when quarantine restrictions are tightened or there is a danger of military actions.
• Competitive salary and good compensation package
• Flexible and individual career growth
• Professional development tools (mentoring program, technical talks and trainings, centers of excellence, etc.)
• Active technical communities with regular knowledge sharing
• Compensation for education
• Paid holidays, sick leaves and weekends
• Corporate events and team buildings

Rivne

RENOME SMART is a Ukrainian product IT company that develops hardware and software products and provides professional ready-made solutions for the banking sector.
The company creates the best technological solutions and equipment for self-service, banks and financial institutions around the world.

 We invite you to join RENOME SMART team for the position of Quality Assurance Engineer!

Responsibilities:

• Writing test plans and performing manual testing
• Reporting on detected software errors and troubleshooting time.
• Development and implementation of quality indicators and standards for the organization.
• Collaboration with the product development team, registration of tickets and monitoring of their execution 
• Checking errors detected by the customer, if necessary, registering tickets for the development team

Requirements:

• At least 1 year of experience as a quality engineer
• Experience writing test cases and other test documentation
• Experience in creating quality standards/indicators and their implementation.
•  Experience with MS SQL DBMS.
•  Understanding of TCP/IP stack.  Network Configuration Skills (Windows)
•  Knowledge of SSL protocol.  VPN setup experience.
•  Understanding of client-server architecture.
•  Upper-Intermediate English

It will be a plus:

•  Knowledge of MS Windows as an administrator 
•  Knowledge of ATM hardware.
•  Experience with Jira.

We offer:

• Flexible work format such as in-office or hybrid (office / remote)
• Competitive salary and good compensation package
• Flexible and individual career development
• Professional development tools (mentoring programs, technical conversations and trainings, centers of excellence, etc.)
• Active technical communities with regular knowledge sharing
• Education compensation
• Paid vacations, sick leaves, and weekends
• Corporate events and team buildings

Rivne

We invite you to join RENOME SMART team for the position of Business Analyst!

RENOME SMART is a Ukrainian product IT company that develops hardware and software products and provides professional ready-made solutions for the banking sector.

The company creates the best technological solutions and equipment for self-service, banks and financial institutions around the world.

We are looking for an employee for a role that connects the customer and the development team. The main responsibilities of a Business Analyst will be to identify customer needs, analyze, evaluate, document, as well as manage requirements and find the most effective solutions.

REQUIRED SKILLS:

• 1+ year of experience as a business analyst;
• Analytical skills and the ability to quickly find a way to solve problems;
• Understanding the basics of software development methodology;
• High communication skills, ability to be a team player;
• Desire to learn;
• Result orientation;
• Proactivity.

WOULD BE A PLUS:

• Basic understanding of Information Systems and Internet Technologies;
• Experience in developing technical specifications according to the Software Requirements Specification (SRS);
• Intermediate level of English;
• Working with Jira/Confluence;
• Expperience in using the following tools: Visio / Balsamiq / AdobeXD, draw.io, Visual Paradigm, etc.;
• Practical skills in developing UML diagrams, describing processes using BPMN/IDEF notations.

RESPONSIBILITIES:

• Studying the company’s product composition to reuse existing functionality;
• Communication with the customer and the development team;
• Identification and analysis of business requirements;
• Creating and managing the requirements lifecycle;
• Creating and maintaining requirements and functional documentation;
• Making improvements to existing project documentation templates;
• Managing the scope of work, clarifying and verifying requirements with the development team;
• Participation in presentations of completed work to the customer.

WE OFFER:

• Extensive opportunities for professional development;
• Competitive salary;
• Great working atmosphere in a friendly R&D team;
• Convenient and comfortable office, dining rooms and lounge areas;
• Flexible working hours;
• Corporate transportation to / from work;

Send us your CV  

(ІНЖЕНЕР З ПІДТРИМКИ ТА ПРОЕКТУВАННЯ ВИРОБНИЧИХ СИСТЕМ)
Rivne

Responsibilities:
– Designing, upgrading the architecture, and deploying new systems
– Administration of the company’s IT infrastructure and information security tools, server, and network environment maintenance
– Providing fault tolerance, supporting backup and recovery of system health in case of failures
– Support software development processes through continuous integration and delivery
– Server and network performance monitoring
– Diagnostics of technical problems between systems and systems protection
– Testing, evaluation of new technologies and further implementation
– Updating technical documentation

Qualifications / requirements:
– Higher technical education (mainly in the field of IT)
– At least 2 years of experience working on a similar position

Basic hard skills:
– Experience in managing server systems based on Linux, Windows
– Experience in deploying and administering virtualization systems based on VMware, Hyper-V, and KVM hypervisors
– Experience in configuring network equipment of Cisco, MikroTik, etc.
– Knowledge of MySQL, MS SQL, and PostgreSQL DBMS administration principles
– Experience in building a corporate network infrastructure using network security technologies (Routing, Switching, Security, FW, NGFW, IPS/IDS, VPN, VLAN)
– Confident technical knowledge in the field of computer systems information technology, experience writing Scripts, knowledge of network technologies, the OSI model, the principles of operation of basic network protocols and services (DHCP, TCP/IP, DNS, SMTP,POP3,IMAP, HTTP/HTTPS, etc.)
– Experience working with backup solutions
– Experience working with the logging and monitoring system (Nagios, Prometheus, ELK);
– Automation by writing scripts
– Fundamental understanding of IT security principles and technologies
– Experience in documenting the carried-out work and writing technical documentation
Additional hard skills:
– Experience in implementing infrastructure projects as an architect / engineer
– Experience working with infrastructure methodologies in the form of code and using orchestration and configuration management tools such as Ansible and others
– Understanding containers and Docker containerization
– Understanding the CI/CD implementation

Soft skills:
– Good communication skills and technical problem-solving skills
– Responsibility, ability to suggest and make decisions independently
– Ability to independently organize working hours, ability to work in a team and build working, friendly relationships