VACANCIES

  • Rivne

    RENOME SMART is a Ukrainian product IT company that develops hardware and software products, provides professional ready-made solutions for the banking, municipal and self-service sectors.
    We invite a Customer Support Specialist to a team that develops software for automation of administrative services.

    Required skills:

    • well-developed communication skills
    • empathic and negotiation skills
    • stress resistance
    • punctuality, organization
    • readiness for intense and constant activity
    • ability to adapt to frequent changes
    • knowledge of the basics of Windows, Linux administration
    • network administration

     

    Responsibilities:

    • processing of customer requests on three communication channels (calls, chats and messengers, letters)
    • outgoing communication with the client if necessary
    • full knowledge of the products and services provided
    • products implementation, customer training in products
    • interaction with colleagues of other positions to quickly solve the tasks

     

    It will be an advantage:

    • Knowledge of the legislative framework in the field of registration of the place of residence of citizens, provision of administrative services
    • English Language Intermediate
    • Working with Jira/Confluence

     

    We offer:

    • Comfortable in-office work environment
    • Remote work is possible when quarantine restrictions are tightened or there is a danger of military actions.
    • Competitive salary and good compensation package
    • Flexible and individual career growth
    • Professional development tools (mentoring program, technical talks and trainings, centers of excellence, etc.)
    • Active technical communities with regular knowledge sharing
    • Compensation for education
    • Paid holidays, sick leaves and weekends
    • Corporate events and team buildings
  • Rivne

    RENOME SMART is a Ukrainian product IT company that develops hardware and software products and provides professional ready-made solutions for the banking sector.
    The company creates the best technological solutions and equipment for self-service, banks and financial institutions around the world.

     We invite you to join RENOME SMART team for the position of Quality Assurance Engineer!

    Responsibilities:

    • Writing test plans and performing manual testing
    • Reporting on detected software errors and troubleshooting time.
    • Development and implementation of quality indicators and standards for the organization.
    • Collaboration with the product development team, registration of tickets and monitoring of their execution 
    • Checking errors detected by the customer, if necessary, registering tickets for the development team

     

    Requirements:

    • At least 1 year of experience as a quality engineer
    • Experience writing test cases and other test documentation
    • Experience in creating quality standards/indicators and their implementation.
    •  Experience with MS SQL DBMS.
    •  Understanding of TCP/IP stack.  Network Configuration Skills (Windows)
    •  Knowledge of SSL protocol.  VPN setup experience.
    •  Understanding of client-server architecture.
    •  Upper-Intermediate English

     

    It will be a plus:

    •  Knowledge of MS Windows as an administrator 
    •  Knowledge of ATM hardware.
    •  Experience with Jira.

     

    We offer:

    • Flexible work format such as in-office or hybrid (office / remote)
    • Competitive salary and good compensation package
    • Flexible and individual career development
    • Professional development tools (mentoring programs, technical conversations and trainings, centers of excellence, etc.)
    • Active technical communities with regular knowledge sharing
    • Education compensation
    • Paid vacations, sick leaves, and weekends
    • Corporate events and team buildings

Send resume to: dmytro.dehtiarov@renome.ua
Contacts: Dmytro Dehtiarov (067) 360 12 64