Technical Monitoring Center
–
Increase the availability and reliability of your self-service devices with our digital monitoring and data management services.
– SUPPORT VIA REMOTE ACCESS
Remote technical monitoring service
Monitoring Center RENOME SMART provides high availability of self-service devices (ATMs, self-service kiosks, cash deposit machines, POS terminals) and fast interaction with the necessary departments of the client.
INCREASING THE AVAILABILITY OF ATMS AND TERMINALS
Up to 35% of errors are resolved remotely
Online monitoring of the network of ATMs and self-service terminals allows you to quickly detect and accurately diagnose all errors in the equipment. The result is a quick recovery and increased availability.
10500+
Self-service devices for monitoring
25000+
POS terminals under monitoring
Own contact center
50+
monitoring staff
WHAT IS INCLUDED IN
MONITORING
SERVICES
WHAT IS INCLUDED IN MONITORING SERVICES
01
INCIDENT MANAGEMENT
02
DISPUTE MANAGEMENT
03
TECHNICAL MONITORING
04
CONTACT CENTER
05
REPORTING
06
COORDINATION OF CUSTOMER SERVICES
Our competencies
Our company has more than 20 years of experience in the development and maintenance of software for monitoring ATMs and terminals.
3,5 min.
Average incident processing time
170.000
incidents are generated monthly
3 STEPS FOR LAUNCH
01. We hold a presentation
At a time convenient for you.
02. Let’s start the pilot
We sign the necessary documents.
03. Deploy the system
For the whole network.
Write to manager