Solutions for optimizing collection processes for Doha airport duty-free
Solutions for optimizing collection processes for Doha airport duty-free
About the client
QNB is the national bank of Qatar and the largest financial institution in the Middle East and Africa region.
Implemented solution
Doha International Airport serves about 12 million passengers annually. Therefore, it is important that the airport offers convenient payment methods for people from all over the world. On the other hand, duty free retailers, working in three shifts, must have a convenient way to process large volumes of revenue and store it until the arrival of the CIT. The National Bank of Qatar QNB, together with its partner Gravoprint, initiated a project that would solve these problems.
Our team joined as a technology partner and offered a solution that includes high-capacity deposit safes and special software that automates many processes: from retailer identification to instant crediting of funds to their account.
up to 30,000 banknotes - the capacity of the safe
TURNKEY SOLUTIONS
STAGES OF IMPLEMENTATION
01. Process analysis and development of a solution implementation strategy.
02. Start of the project (software development, equipment modernization).
03. Project launch (testing, pilot launch, solution scaling).
KEY ADVANTAGE
We have combined several aspects under one solution: the convenience and speed of working with large amounts of cash, its immediate deposit into the company account at the end of the shift, safe storage until the arrival of the CIT, a tool for monitoring the performance of devices and remote access, retail service for managing stores, retailers, their legal entities and accounts, cashiers, necessary functions for conducting banking operations, etc.
WHAT THE PARTNER GAINED
Placing deposit machines at Doha airport can give the bank a number of competitive advantages, such as optimization of work with cash, increased security of cash storage, automation of banking processes, convenience for retailers and increased competitiveness of the institution.
Opportunities
Speed
Our software complex identifies cashiers using an RFID card. Thanks to this, the device “understands” which retailer wants to carry out the operation and displays its stores and accounts. The staff does not need to enter any additional data, which is not only convenient, but also saves time and minimizes errors. All the necessary reporting is also available, and the funds are deposited into the retailer’s account within 1 minute.
Volume and security
Automating work with large amounts of cash and securely storing it until the collectors arrive is an easy task for our deposit device. Its capacity is designed for 30,000 banknotes, which can be entered in bundles of up to 400 units. The device accepts and verifies about 1,200 banknotes per minute.
Multi-currency
Automated deposit machines ES 3003 from RENOME SMART accept cash from retail outlets in 13 currencies (Australian dollars, Bahraini dinars, Canadian dollars, Iranian rupees, Kuwaiti dinars, Omani rials, Saudi rials, dirhams, pounds sterling, US dollars, euros, Swiss francs, Qatari riyals).
Thanks to Gieseke & Devrient – our German banknote acceptor supplier, the solution works not only with denominations of 1, 2, 10, 20, 100, but also with such as, for example, half a Bahraini dinar or 0.1 Omani rial.
Value
The use of deposit machines can help the bank save on costs related to the transportation and collection of cash, while providing a qualitatively new level of service and services, increasing the loyalty of existing customers and attracting new ones.
How it works
The daily turnover is given centrally to the duty free cashier, the cashier deposits it in the ADM, placing the funds in the bill acceptor, the ADM performs the recalculation, credits the funds to the retailer’s bank account and generates the necessary reporting.
3 STEPS TO LAUNCH
01. We conduct a presentation
At a time convenient for you.
02. We start the pilot
We sign the necessary documents.
03. We install the device
But we pass it on to service
COMMUNICATION WITH THE MANAGER